Service Writer/Automotive Service Sales

North Smithfield Auto Center is currently seeking upbeat, energetic sales people to join our team. We are looking for someone who will be the perfect connection with our customers, caring for them while providing them with answers and solutions to their requests and needs. The ideal candidate will be an important part of our tradition for ensuring the best customer satisfaction, enhancing our reputation and growth within the community.


Duties will include, but are not limited:

-Greeting customers both in person and on the phone in a warm, friendly and courteous manner

-Engaging with customers, listening closely to their concerns, and documenting them clearly

-Scheduling appointments, coordinating service and repairs with customer and team

-Write a clear repair order which communicates what we will be doing for our customer

-Work closely with sales team and technicians to keep customers informed of progress, following work flow protocols and systems

-Maintain detailed records and files, including documenting authorization of approved work

-Following up with customers after service to ensure satisfaction

-Handling parts for the customer jobs

-Ensure the customer areas are clean and always welcoming

 

Qualifications: 

-High school diploma or equivalent

-Like sales and the energy of a sales environment

-Prior experience in a customer service or sales role

-Strong communication and interpersonal skills

-Enthusiasm, patience and positive attitude

-Ability to stay focused, multi task and work effectively in a busy atmosphere

-Detail oriented with a high level of organizational skills

-Self motivated, and able to work effectively in a fast paced team environment

-Previous experience in the automotive field is a plus, but not required

 

Reach out if you're a talented communicator who enjoys working with people, has a positive attitude and a strong work ethic. Apply today to be part of a team that values and rewards your expertise.


(401) 769-2525 •
May 2, 2025

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Key Responsibilities

North Smithfield Auto Center is currently seeking upbeat, energetic sales people to join our team. We are looking for someone who will be the perfect connection with our customers, caring for them while providing them with answers and solutions to their requests and needs. The ideal candidate will be an important part of our tradition for ensuring the best customer satisfaction, enhancing our reputation and growth within the community.


Duties will include, but are not limited:

-Greeting customers both in person and on the phone in a warm, friendly and courteous manner

-Engaging with customers, listening closely to their concerns, and documenting them clearly

-Scheduling appointments, coordinating service and repairs with customer and team

-Write a clear repair order which communicates what we will be doing for our customer

-Work closely with sales team and technicians to keep customers informed of progress, following work flow protocols and systems

-Maintain detailed records and files, including documenting authorization of approved work

-Following up with customers after service to ensure satisfaction

-Handling parts for the customer jobs

-Ensure the customer areas are clean and always welcoming

 

Qualifications: 

-High school diploma or equivalent

-Like sales and the energy of a sales environment

-Prior experience in a customer service or sales role

-Strong communication and interpersonal skills

-Enthusiasm, patience and positive attitude

-Ability to stay focused, multi task and work effectively in a busy atmosphere

-Detail oriented with a high level of organizational skills

-Self motivated, and able to work effectively in a fast paced team environment

-Previous experience in the automotive field is a plus, but not required

 

Reach out if you're a talented communicator who enjoys working with people, has a positive attitude and a strong work ethic. Apply today to be part of a team that values and rewards your expertise.



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