North Smithfield Automotive Center mechanics and staff in North Smithfield, RI

Get to Know North Smithfield Automotive Center

North Smithfield Automotive Center is family-owned and operated by Michael H. McAlister and Mary Anne McAlister. Michael opened the shop to provide a valuable service that people need and to help others. Today, we are a very busy auto repair shop, with Michael, Mary Anne, and their daughter all behind the counter. Auto repair has been a daily part of the McAlister family’s lives for two generations.

"I love the experience and the daily challenge of running an auto repair shop, as well as the people who depend on us and our ability to help them."
— Michael H. McAlister, Owner

Michael’s Auto Repair Journey

Michael started out working on jets in the United States Air Force. After he finished his service, he went to Franklin Institute and graduated at the top of his class, receiving the McTavish Award. Then, he was hired at Wellesley Volkswagen and worked there for 20 years as an automotive technician. Along the way, he went through all the schooling Volkswagen and Mazda had to offer and became a Registered Guild Master Technician with Volkswagen, as well as a Master Technician with Mazda. He also earned his ASE Master certification.

In 1998, Michael opened his own auto repair shop to gain independence and show his children not to fear failure… if he had failed. Over 20 years later, the McAlisters love their life in the shop.

Meet Our Friendly Service Team

  • Sarah, Service Manager
    SarahService Manager

    Sarah is our full time Service Manager, and is most often the voice you will hear on the phone or the face you see when you come in the door. She began her career in the automotive industry in 2005, joined the NSAC staff in 2020 and has been Mike's right hand woman ever since. She is a wealth of knowledege who is always looking out for the best interest of our customers. Sarah is committed to making sure our customers understand what their vehicle needs and why, and how soon they should address the issue. She is honest, funny and her love for this industry shows.

  • Mike. Owner & President
    Mike McAlisterOwner & President

    In 1998, Michael opened his own auto repair shop to gain independence and show his children not to fear failure… if he had failed. Over 20 years later, the McAlisters love their life in the shop.

  • MaryAnne, Owner/Accounts Manager
    MaryAnneOwner/Accounts Manager

    Marry Anne and Mike have been married since 1979, and she is proud to be the owner of a business they worked so hard for and love. You will often find her at the counter, always ready to greet customers with a smile. When MaryAnne is not working at the front, she can be found in the back office in her role as accounts manager. MaryAnne is the one you can thank for all the decorating that gives North Smithfield Auto that special, welcoming touch!

  • Christine, Service Advisor/Office Manager
    ChristineService Advsior/Office Manager

    Christine has been with North Smithfield Auto Center since 2019, after leaving a lengthy career in public education. Although fairly new to the industry, she has been around auto repair her whole life, especially with Mike as a father. She has proven to be a enthusiastic and fast learner. Her organizational and people skills have transferred very easily to NSAC, and the fresh perspective she brings has been a valuable asset to NSAC. She loves being part of the family's business and is looking forward to continuing Mike's legacy for years to come!

  • Karen, Service Writer
    KarenService Writer

    Karen has been a service writer with Mike for over 10 years. Although she left the full time position in 2019 to pursue a career in a different industry, we are foruntate to still have her here on a part time basis. Karen can most often be found here on Saturdays alongside Christine or Mike. She is knowledgeable, friendly and caring, and always has a kind word and smile on her face. Customer service is her top priority!

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